June 1, 2020
Due to travel restrictions, plans are only available with travel dates on or after
Due to travel restrictions, plans are only available with effective start dates on or after
UPDATED APRIL 9, 2020
The information in this FAQ is current as of the time of publication but is subject to change as the situation develops. Please visit our coverage alert for the latest coverage information. The information in this FAQ is intended to provide general information only and is not a coverage determination in any respect on any claim. All claims are evaluated under the terms, conditions, and exclusions of the plan purchased based on the particular facts and circumstance of that claim. The below FAQ responses address only losses incurred on or after the publication date of these FAQs. If your loss was incurred prior to that date, these responses may not apply to you or may vary. Please contact us at the number listed on your plan with any questions about your coverage or to file a claim.
* - The above-described accommodations are strictly applicable to COVID-19 and are only available to customers whose plan includes the applicable benefit. All other terms, conditions, and exclusions of the plan applies as always. These accommodations are an explicit and limited expression of donative intent only, which is for only the limited purposes expressly specified here and for no other further purpose, express or implied. Further, it is expressly not a guarantee of coverage or admission of legal or equitable liability. Nothing contained or described here, nor any payment made pursuant to the position described here, is or should be construed to be a waiver of any term, condition, or exclusion of any plan, or any applicable rights, remedies, or defenses under any plan or at law or equity. We and our applicable underwriters and reinsurers reserve all rights, remedies, and defenses under the plan and under applicable law and at equity.