Travel Insurance Benefits

24-Hour Hotline Assistance

Definition: You need help with a challenging situation while traveling. You can connect with Allianz Global Assistance’s team 24 hours a day, almost anywhere in the world. In the United States, Canada, Puerto Rico and the U.S. Virgin Islands, call 1-800-654-1908. In all other locations, call collect 1-804-281-5700.

Example: You picked London as the spot for your big solo trip because you wanted to get out of the country, but not somewhere that would require a big learning curve and new language. The problem is that nowhere in your research did you stumble upon this tidbit: the United Kingdom’s capital city is known for its rampant pollen and the resulting high allergies. This allergy bout has hit you particularly hard. It’s more than sneezes and sniffles. Your eyes are tearing and your vision is blurred. Starting to worry that it will only get worse, you call Allianz Global Assistance’s 24-Hour Hotline to glean the following: where is the closest drug store, what are the available over-the-counter treatments, and just in case, where is the closest clinic that can help with severe allergies. A glass of water, an allergy pill and a quick nap later, you vision is back and your sniffles have subsided. It’s time to explore London at your best, and fingers crossed, avoid the clinics all together.

Available in: OneTrip Cancellation Plus Plan, OneTrip Basic Plan, OneTrip Prime Plan, OneTrip Premier Plan, OneTrip Emergency Medical Plan, AllTrips Basic, AllTrips Prime, AllTrips Executive, and AllTrips Premier

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ONE-TRIP PLANS ANNUAL PLANS

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Terms, conditions, and exclusions apply. Please see your plan for full details. Benefits/Coverage may vary by state, and sublimits may apply.
*Rental Car Damage and Theft Coverage, when purchased as part of an annual plan, is not available to KS, TX, and NY residents.

Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A-” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.